Privacy Policy
This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Xeed service.
Contacting Us:
For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at hello@xeed.app. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Collection of Information:
- Information you provide to us:
- Your Name, Email address, Phone Number, age, gender and other identifiers you might use like username. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions.
- Information when you choose to provide like, report, not interested, taste preferences of interests or otherwise provide information to us through our service or elsewhere.
- Information we collect automatically:
- We collect information about you and your use of our service, your interactions with us and advertising run on the service, as well as information regarding your network and your computer or other Xeed capable devices you might use to access our service (such as smart TVs, mobile devices, set top boxes, and other streaming media devices).
- Your activity on the Xeed service, such as amount a certain Video is watched, Videos you have select, search queries and other activity.
Use of Information:
- To Provide you with customized and personalized viewing recommendations for Videos and Content we think you will be interested in
- Determine your general geographic location (such as your city, state/province, and postal code)
- Provide localized content
- Secure our systems, prevent fraud and help us protect the security of Xeed accounts
- Analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content selection, recommendation algorithms and delivery
- Prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms of use
Protection of Xeed and others:
Xeed and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to
- Satisfy any applicable law, regulation, legal process, or governmental request
- Enforce applicable terms of use, including investigation of potential violations thereof
- Detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or
- Protect against harm to the rights, property or safety of Xeed, its users or the public, as required or permitted by law.
Your Information and Rights:
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as enabling fraud.
Security:
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.
Changes to This Privacy Statement:
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Xeed service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the Xeed service.